Communication

Clearly and effectively exchange information, ideas, facts, and perspectives with persons inside and outside of an organization.

Sample Behaviors

• Understand the importance of and demonstrate verbal, written, and non-verbal/body language, abilities.

• Employ active listening, persuasion, and influencing skills.

• Communicate in a clear and organized manner so that others can effectively understand.

• Frame communication with respect to the diversity of learning styles, varied individual communication abilities, and cultural differences.

• Ask appropriate questions for specific information from supervisors, specialists, and others.

• Promptly inform relevant others when needing guidance with assigned tasks.